GP practices see surge in written complaints while secondary care complaints fall
There has been an increase in the number of written complaints submitted to GP and dental practices but a fall in those presented to secondary care, NHS Digital has found.
In a report published yesterday (6 September),Data on Written Complaints in the NHS, 2017-18, NHS Digital said that there was a 4.5% rise in the number of complaints made by or on behalf of patients to GP and dental practices. Hide related content:
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Source: Management in Practice - Category: Practice Management Authors: vfiore Tags: *** Editor ' s Pick Complaints Patients Latest News Source Type: news
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