A PDSA Project to Improve Patient Perception in Same Day Surgery Patients

Innovative technology employed in surgery today, facilitates early discharge of patients to home after recovering from anesthesia. The reduced time spent in the hospital after surgery and being discharged to home is a big patient and family dissatisfier. This dissatisfaction was reflected in the Press Ganey scores. The SPU shared governance team undertook this project to improve patient and family satisfaction scores.

Source: Journal of PeriAnesthesia Nursing - August 1, 2018 Category: Nursing Authors: Precy DSouza, Colleen St. John, Darlene Berghaier Tags: ASPAN National Conference Abstract Source Type: research