Same Day Surgery Follow-up Phone Calls – Return on Investment?

Surgical patients are less likely to spend the night in the hospital resulting in same day discharge to home. In the phase II recovery area of a surgical center, nurses and patients have little time together to discuss home-going instructions. Post-operative calls to the patient were made by the secretary in the perioperative unit and only elevated to the nurse if there were clinical questions.
Source: Journal of PeriAnesthesia Nursing - Category: Nursing Authors: Tags: ASPAN National Conference Abstract Source Type: research