A Cognitive Systems Engineering Design Approach to Improve the Usability of Electronic Order Forms for Medical Consultation

ConclusionThis study reinforced the significance of applying a CSE design approach to inform the design of health information technology. In addition, knowledge elicitation methods enabled identification of physicians’ cognitive requirements and challenges when completing electronic medical consultation orders. The resultant knowledge was used to derive design guidelines and UI prototypes that were more useful and usable for referring physicians. Our results support the implementation of a CSE design approach for electronic medical consultation orders.Graphical abstract
Source: Journal of Biomedical Informatics - Category: Information Technology Source Type: research