Moving towards a competence centre for geriatric medicine and care: Quality management and human resource management as major support factors

Publication date: March 2018Source: Best Practice & Research Clinical Anaesthesiology, Volume 32, Issue 1Author(s): Kerstin Löffler, Judith Goldgruber, Gerd HartingerChanged employment models, an ageing workforce and demands of new generations are challenging healthcare facilities to go down new paths. Never before have well-qualified staff been as highly sought after within the medical and nursing care sector as they are today.For many years, the Geriatric Health Care Centres of the city of Graz (GGZ)—a large regional health care provider with more than 650 staff across five locations—has focused a lot on the topic of competence management, facilitation of specialist and management careers in nursing and medicine as well as the optimal mix of skills and grades in staffing. In addition to competence management, quality management is another prerequisite for systematic staff development. The consistent path of quality management at GGZ has demonstrated for more than 15 years that the regular consideration of quality management systems supports the constant development of human resource management; additionally, it has also demonstrated that it leads to important certifications and prestigious prices: these include the KTQ award for Cooperation for Transparency and Quality in Health Care (Kooperation für Transparenz und Qualität im Gesundheitswesen) in 2010 and 2013, the Austrian Quality Award (Staatspreis Unternehmensqualität) in 2014, the European Quality Award from E...
Source: Best Practice and Research Clinical Anaesthesiology - Category: Anesthesiology Source Type: research