James Munro cares about patients opinions.

Getting feedback from people who use NHS services is essential to
assessing their value - and improving their quality. Hospitals and general practices widely post information about patient's satisfaction with their services on their websites, but approach tells us little about how feedback changes things on the ground .

In this podcast, James...

Source: The BMJ Podcast - July 5, 2018 Category: General Medicine Authors: BMJ talk medicine Source Type: podcasts