Impact of a Brief Faculty Training to Improve Patient-Centered Communication while Using Electronic Health Records

As clinicians increasingly integrate Electronic Health Records (EHRs) into clinical practice, it is important to consider the impact of EHR use on patient-doctor communication. While benefits of computerization in health care are well described, important drawbacks exist [1]. Some studies found that EHR use can prevent doctors from focusing on patients, impede communication, and be detrimental to the patient –doctor communication [2–5]. When providers use the EHR, negative behaviors such as poor eye contact, prolonged screen gazing, and typing during sensitive discussions can emerge and have been found to undermine the patient-doctor relationship [6,7].

Source: Patient Education and Counseling - July 3, 2018 Category: International Medicine & Public Health Authors: Wei Wei Lee, Maria L. Alkureishi, J. Harry Isaacson, Mark Mayer, Richard M. Frankel, Daniel A. London, Kristen E. Wroblewski, Vineet M. Arora Source Type: research