GP Team of the Year: ‘Our access system has completely revolutionised patients’ experience’

Richmond Road Medical Centre, recognised for its achievements at last year’s GP Awards, has transformed the services it offers to patients in Hackney  In 2016, the team at Richmond Road Medical Centre in Hackney, East London, knew that without'drastic change', their practice risked going under.  A small practice of 3,500 patients, the surgery had seen an influx of young adults with new health care needs and access demands. At the time, there was already a one to two week wait for an appointment with the GP.Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: Patient Access Patients Practice development Latest News Source Type: news