Let ’s Call A Spade A Spade! On The Face Of It This Is Misleading And Deceptive Conduct Isn’t It?

This appeared earlier today:'Very poor': GP booking service HealthEngine sanitises patient reviewsBy Esther Han10 June 2018 — 12:00amIn numbers·         "Positive customer feedback" of GPs on HealthEngine's website. 47,900 ·         Reviews that have been edited. 53% ·         Medical practices listed on the website that have reviews. 1840Australia's largest online GP booking business HealthEngine has been caught dramatically altering negative patient reviews and publishing them as "positive customer feedback", potentially misleading users.A Fairfax Media analysis of the 47,900 "positive" patient reviews of 1840 medical practices on HealthEngine found 53 per cent had been changed in some way. HealthEngine says it only publishes positive reviews.After scrutinising both the original reviews and edited versions, Fairfax Media found numerous examples where relevant but... This is the initial part of the post - read more by clicking on the title of the article. David.
Source: Australian Health Information Technology - Category: Information Technology Authors: Source Type: blogs