The Role of CORE Interventions in Improving Health Outcomes and Reducing Acute Care Utilization

During home visits with patients, the CORE team aims to increase self-management, reduce acute care utilization and improve clinical outcomes. Photos courtesy Alicia Dinkeldein   The Community Outreach Resource Efficiency (CORE) program was created in 2012 as a division of Indianapolis (Ind.) Emergency Medical Services (IEMS) in partnership with Eskenazi Health. Since then, CORE has grown, and now has a team of two community paramedics, six community health workers, an EMT and a social worker. By leveraging this diverse and effective combination of expertise, the team can work with individuals who experience a combination of complex medical and social needs. CORE aims to increase self-management, reduce acute care utilization, and improve clinical outcomes. CORE works alongside healthcare providers, facilitating self-care through a focus on social determinants of health and access to care. The program supports individuals along with their families and caregivers in their everyday environment to navigate the fragmented healthcare system. Initially, small pilot studies confirmed that EMS over-utilization was driven by the challenges of navigating a complex healthcare system. To help address the challenges our patients were facing, specialized training was provided to develop a community paramedic team that works side by side with social workers, social care coordinators and community health workers.
Source: JEMS Patient Care - Category: Emergency Medicine Authors: Tags: Patient Care Operations Mobile Integrated Healthcare Source Type: news