Lack of receptionist input detrimental to consultation alternatives, study warns

Practice managers should involve receptionists during the planning stages when considering introducing alternatives to face-to- face appointments, a study has concluded.  Theresearch, published today in the British Journal of General Practice (BJGP), looked at the role receptionists play in the implementation of alternative approaches to face-to-face consultations. Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: *** Editor ' s Pick HR Practice development Practice management Latest News Source Type: news