Consider receptionists when introducing new consultations, study warns

Practice managers should involve receptionists during the planning stages when considering introducing alternatives to face-to- face appointments, as study has concluded.  Theresearch, published today in the British Journal of General Practice (BJGP), looked at the role receptionists play in the implementation of alternative approaches to face-to-face consultations. Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: *** Editor ' s Pick HR Practice development Practice management Latest News Source Type: news