NHS England ’s management of the primary care support services contract with Capita

This report assesses whether NHS England managed the contract effectively to secure the intended benefits. It examines how the PCSE contract was set up; performance issues , including action taken by NHS England and Capita to address these issues; the reasons for the contract failures; and the current status of the contract.ReportSummary reportNational Audit Office - publications
Source: Health Management Specialist Library - Category: UK Health Authors: Tags: NHS finances and productivity NHS measurement and performance Source Type: blogs