Paper: Surprise can be an agent of social change

(University of Illinois at Urbana-Champaign) Surprising someone -- whether it's by a joke or via a gasp-inducing plot twist -- can be a memorable experience, but a less heralded effect is that it can provide an avenue to influence people, said Jeffrey Loewenstein, a professor of business administration at the Gies College of Business at Illinois.
Source: EurekAlert! - Social and Behavioral Science - Category: International Medicine & Public Health Source Type: news
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