Business Performance of Health Spa Tourism Providers in Relation to the Structure of Employees in the Republic of Croatia.

Business Performance of Health Spa Tourism Providers in Relation to the Structure of Employees in the Republic of Croatia. Acta Clin Croat. 2017 Dec;56(4):681-688 Authors: Vrkljan S, Grazio S Abstract Health spa tourism services are provided in special hospitals for medical rehabilitation and health resorts, and include controlled use of natural healing factors and physical therapy under medical supervision in order to improve and preserve health. Health tourism is a service industry and therefore labor-intensive industry in which human resources are one of the key factors of business success. The aim of this study was to analyze business performance of special hospitals for medical rehabilitation and health resorts in Croatia in relation to the structure of employees, specifically the number of physicians and total medical personnel, as well as the share of physicians and medical personnel in the total number of employees. The assumption was that those who employ more physicians and medical employees are more successful. The empirical research was conducted and the assumption was tested firstly by correlation analysis and afterwards by regression analysis. The total number of employees in the researched health resorts and special hospitals amounted to 2,863, of which the share of physicians specialists accounted for almost 7%, while the share of total medical staff was almost 53%. From the results of our research, it can be conclude...
Source: Acta Clinica Croatica - Category: General Medicine Tags: Acta Clin Croat Source Type: research