Cochrane seeks Membership CRM Manager

Specifications: Full TimeSalary: Up to £40,000 DOELocation: LondonApplication Closing Date:16th March 2018This role is an exciting opportunity to use your experience in Membership CRM Management to make a difference in the field of health care research.  In 2017 Cochrane launched a new contribution-based membership scheme underpinned by the deployment of a Customer Relationship Management (CRM) system (SugarCRM). This is a significant step forward in developing our engagement strategy with current and potential contributors through which we hope to provide a great experience for everyone involved in Cochrane.As part of the new Membership, Learning and Support Services team within Cochrane ’s Central Executive, the Membership CRM Manager will be responsible with the Head of Department for management and development of Cochrane’s membership scheme; and use her/his expertise in SugarCRM to continuously improve our member experience and develop the role of the CRM in providing insigh ts for organisational decision-making.  The post holder will also manage Cochrane’s Learning Record Store system.We are looking for a self-motivated and highly organised individual who is able to work effectively and collaboratively with a diverse range of contacts across the world.   The successful candidate will also have:Extensive knowledge of CRM, including experience of using SugarCRM, preferably in a membership setting.Experience of managing a membership scheme.Experience in advanced...
Source: Cochrane News and Events - Category: Information Technology Authors: Source Type: news