[Importance of health CRM in pandemics and health alerts.]

CONCLUSIONS: Salud Responde attended to 56,497 patients, of whom 48,287 patients did not require health care. Apart from any financial savings that this could entail, it contributed to minimising the pandemic, avoiding the patient having to go to a health centre to receive medical care or information, and prevented, to a great extent, the flooding of casualty departments.
PMID: 25159023 [PubMed - as supplied by publisher]

Source: Atencion Primaria - August 23, 2014 Category: Primary Care Authors: Cubillas JJ, Ramos MI, Feito FR, González JM, Gersol R, Ramos MB Tags: Aten Primaria Source Type: research