Using WhatsApp to improve Doctor patient communication.

WhatsApp is one of those apps which practically every doctor uses routinely in India. Most doctors use it for personal reasons , and many have also started utilising it to connect with their patients as well. Unfortunately, they do it in a disorganized and haphazard fashion, which means they are not making the best possible use of this very versatile platform !Here's one way of making sure that WhatsApp can be used effectively to help improve medical care.The doctor needs a dedicated mobile just for his clinic, which is used exclusively for this purpose , so he doesn't get troubled at all odd hours because of patients contacting him. The moment the patient contacts the clinic , the receptionist adds the patient's mobile as a new WhatsApp contact, and starts a conversation with that patient .  For example, this can be used to send a google map to the patient, so they can find the clinic easily !When the patient comes for the first appointment, she adds a photo of the patient, as well as her demographic details as well . After the consultation, she ( or the doctor himself, or even the patient) can then take a picture of the consultation summary, as well as the prescription. Patients can continue adding the results of their lab reports and scans to this conversation, once they have done these, so the doctor can review them as needed. This way, he can interpret the results far more intelligently, because he has the clinical context he needs.The beauty of WhatsApp is that all...
Source: Dr.Malpani's Blog - Category: Reproduction Medicine Source Type: blogs