Communication between general practitioners and the emergency medical dispatch centre in urgent cases.

CONCLUSIONS: Problematic communication is rare, occurring in less than 2% of the calls. Problems are more frequent when the GP delegates the call. Furthermore, we established that the communicative problems were more likely to be initiated by the staff at the EMDC than by the GP. In addition, we found that there was insufficient information to assess if the MECU should be dispatched in nearly 20% of all calls.
 FUNDING: none.
 TRIAL REGISTRATION: The study was approved by the Danish Data Protection Agency (ref. no. 2008-58-0035). Informed consent from individual patients or ethics committee approval was not required since it was a register-based study solely and no person-identifiable data were used. PMID: 29301612 [PubMed - in process]
Source: Danish Medical Journal - Category: General Medicine Tags: Dan Med J Source Type: research