Cochrane seeks new Community Support team - Flexible location

Posts: Community Support Officers and Senior Community Support OfficerLocation: FlexibleSpecifications: Full time/part time. Multiple positions. Permanent contract (subject to probationary period and location). Secondments welcome.Closing date for applications: Friday, 8th December 2017ContextExperienced and friendly support staff are invited to be part of Cochrane ’s new Community Support team. This team will present a friendly, supportive and efficient point of contact for the Cochrane community, responding to queries covering a broad range of areas including software (e.g. Archie, RevMan), membership, training, websites, sales, review production and resea rch. The Community Support team are the day-to-day face of the team answering the majority of queries and escalating complex enquiries appropriately.Cochrane is a global, independent network of health practitioners, researchers, patient advocates and others, responding to the challenge of making vast amounts of research evidence useful for informing decisions about health. We do this by synthesizing research findings to produce the best available evidence on what can work, what might harm and where more research is needed. Our work is recognised as the international gold standard for high quality, trusted information.This team sits within the Learning and Support department, which strives to provide outstanding, inclusive learning and support programmes that effectively enhance the skills, knowledge and experience of cu...
Source: Cochrane News and Events - Category: Information Technology Authors: Source Type: news