Practices should not fine patients for missing their appointments, says RCGP

Making patients pay a fine for missing their GP appointment is not the best approach to be followed in order to improve the service, according to chair of the Royal College of GPs (RCGP), professor Helen Stokes-Lampard. Despite acknowledging the rising level of frustration that GPs and practice staff in general experience when patients do not turn up for their appointments, Professor Stokes-Lampard warned that fines could negatively impact vulnerable patients.Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: *** Editor ' s Pick Latest News Source Type: news