Person-centred care in a digital hospital: observations and perspectives from a specialist rehabilitation setting.

Conclusions Technological change closely aligned with frontline practice brought expected and unexpected challenges that may resolve over time. Practitioners' persistence and adaptability demonstrated their commitment to person-centred care in the digital environment. The impact of this less visible work of professional discretion seemed to vary, primarily by discipline-specific roles, with nurses experiencing the greatest pressure.What is known about this topic? Integrated electronic medical records (eMRs) bring benefits but challenge person-centred care.What does this paper add? These first insights regarding frontline implementation of eMR in spinal injury rehabilitation suggest nursing challenges when seeking to fit specialised work into the generic eMR. However, most patients reported receiving person-centred care.What are the implications for practitioners? Commitment to person-centred care appears to strengthen practitioners' perseverance with the eMR implementation challenges. PMID: 29081349 [PubMed - as supplied by publisher]
Source: Australian Health Review - Category: Hospital Management Authors: Tags: Aust Health Rev Source Type: research