How entitlement undermines patient engagement

I know the ropes at the VA … I’ll pick up the phone in a heartbeat and call my senator and get what I need right away. A lot of guys aren’t like that. –Max Gruzen, PTSD patient, Vietnam veteran from the New York Times So this is what it means to be an “engaged” patient in the VA system today. You have to know a senator who will intervene on your behalf, to give your health care a priority higher than his other constituents and other senators’ constituents from all over the country. Just to get what you need: even if only an appointment with a primary care physician or specialist. Continue reading ... Your patients are rating you online: How to respond. Manage your online reputation: A social media guide. Find out how.
Source: Kevin, M.D. - Medical Weblog - Category: Journals (General) Authors: Tags: Patient Patients Primary care Source Type: blogs