An intervention study to assess the effectiveness of a reminder telephone call in improving patient appointment attendance at a Community Dental Service clinic.
An intervention study to assess the effectiveness of a reminder telephone call in improving patient appointment attendance at a Community Dental Service clinic.
Community Dent Health. 2016 Dec;33(4):239-241
Authors: Fee PA, Hargan AM
Abstract
This paper first describes the action taken to quantify the problem of high rates of failed appointments at a Community Dental Service clinic in Lanarkshire, Scotland. Then describes an intervention to implement and evaluate a potential solution of reminder telephone calls to patients. The paper illustrates the dental public health competencies of: evaluation of dental health services, and of managing resources and time.
PMID: 28537358 [PubMed - in process]
Source: Community Dental Health - Category: Dentistry Tags: Community Dent Health Source Type: research
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