Patient experience with discharge instructions in postdischarge recovery: a qualitative study

Conclusions Despite concerted efforts to provide patient-centred instructions, the discharge instructions did not provide enough context to effectively guide postdischarge interactions with the healthcare system. Insufficient information on how to access and communicate with the most appropriate personnel in the healthcare system is an important barrier to patients receiving high-quality postdischarge care. Tools and strategies from team training programmes, such as team strategies and tools to enhance performance and patient safety, could be adapted to include patients and provide them with structured methods for communicating with healthcare providers post discharge.
Source: BMJ Open - Category: Journals (General) Authors: Tags: Open access, Health services research, Patient-centred medicine, Surgery Source Type: research