An analytic observational study on complaints management in the general practice out of hours care setting: who complains, why, and what can we do about it?

This study reports on complaints at Kildare and West Wicklow Doctors on Call ...

Source: BMC Family Practice - July 21, 2016 Category: Primary Care Authors: Ruth A. Barragry, Leo E. Varadkar, David K. Hanlon, Ken F. Bailey, Tom C. O ’Dowd and Brendan J. O’Shea Source Type: research