http://goo.gl/ST6wtC < /a > to read the first on this ongoing saga) about a lengthy delay in getting the blood glucose test strips my doctor prescribed for me. & nbsp;Ultimately, I ended up getting what I needed by calling Executive Office Complaints (e.g. the C..."> http://goo.gl/ST6wtC < /a > to read the first on this ongoing saga) about a lengthy delay in getting the blood glucose test strips my doctor prescribed for me. & nbsp;Ultimately, I ended up getting what I needed by calling Executive Office Complaints (e.g. the C..." /> http://goo.gl/ST6wtC < /a > to read the first on this ongoing saga) about a lengthy delay in getting the blood glucose test strips my doctor prescribed for me. & nbsp;Ultimately, I ended up getting what I needed by calling Executive Office Complaints (e.g. the C..." />

Calling the CEO ' s Office Yet Again

What a difference a year makes! & nbsp;Last year, I ' d written (see my post at < a href= " http://goo.gl/ST6wtC " target= " _blank " > http://goo.gl/ST6wtC < /a > to read the first on this ongoing saga) about a lengthy delay in getting the blood glucose test strips my doctor prescribed for me. & nbsp;Ultimately, I ended up getting what I needed by calling Executive Office Complaints (e.g. the CEO ' s office). & nbsp;Yet in spite of Aetna receiving approval from various state insurance regulatory agencies to acquire Humana (including the largest state Humana operates in, Florida), Aetna (like all for-profit insurance companies) decided that saving a few bucks in pharmacy benefits was worth them having to pay a much larger claim for ER assistance to treat a hypoglycemic event I wasn ' t able to detect, mainly because it impacts another line of business at the company. & nbsp;True, its a new plan year for me, although last year, I ' d asked if that my pre-certification for extra testing supplies could be kept in effect permanently since I haven ' t been cured of autoimmune Type 1 diabetes just yet, therefore the need does not suddenly disappear because its a new plan year, but I was told pre-certifications may only be in effect for one calendar year, and that expired a few weeks ago, so I started again as if all that I went through in 2015 never even happened. < br / > < br / > My endocrinologist handled it as requested (he ' s really good about this), and he had his staff re...
Source: Scott's Web Log - Category: Endocrinology Tags: 2016 Aetna customer service insurance mail-order pharmacy Source Type: blogs