Human beings are not cookies. Why are they being treated as if they are?

A couple of weeks ago I visited the island of Cyprus with family. Having seen a lot of mainland Europe over the last several years, I was keen for something a bit off the beaten track and away from a major city. We thought about a few possible destinations, but opted in the end for Cyprus (partly because of the desperate need for some warmer weather). Booking the trip quite rapidly, as the internet now enables one to do, I initially booked with a tried and tested hotel chain, albeit a pretty well-respected one (no names mentioned). However, upon our arrival to Paphos, the capital, we realized that the hotel we booked was not in the location we thought it was. After a slight panic and flurry of activity on my smartphone at the airport, we instead settled on a lesser-known hotel with some help from the information booth. This hotel would be much more convenient, and the old hotel was kind enough to allow us to cancel without incurring any penalty fee. I was a bit nervous about not going with a brand name hotel, especially with it being Cyprus, away from mainland Europe. However, the new hotel appeared to have some good reviews — although was not quite in the same class as the one we had previously booked. I quickly realized that any fears I had were totally unfounded. Upon our arrival, we were immediately greeted by the friendliest of doormen. He seemed pleasant, sincere and eager to please. The front desk reception staff were equally welcoming, and despite us finalizing ...
Source: Kevin, M.D. - Medical Weblog - Category: Journals (General) Authors: Tags: Physician Hospital Source Type: blogs