Ross Koppel challenges feckless academics on poor health IT design

The academic health IT community has spent the past decade (at least) burying their collective ostrich heads in the sand about the crappy software that is called health IT.A few, though, have taken on the health IT industry at the heart of bad health IT design (including yours truly, which sadly was not enough to save my own mother from health IT design defects).Probably the bravest soul on these issues, however, is Penn sociologist Ross Koppel.  In a critique of the latest from the medical informatics academic community on reigning in the hazards of this technology, an article by Sittig and Singh at U. Texas, he wrote the following piece in the BMJ:The health information technology safety framework: building great structures on vast voidshttp://m.qualitysafety.bmj.com/content/early/2015/11/19/bmjqs-2015-004746.full.pdfDownload it and read it in its entirety.  It makes the point that the solutions to these problems (which I increasingly believe just might be an insoluble, wicked problem without major scope and ambition reductions regarding the use of health IT) must be based on reality.The reality must start from a firm response not to end users being flummoxed by bad rollouts or by carelessness (user error), but to the issue of products poorly designed from the get-go by their sellers whose primary interest is to make money come hell or high water.Koppel makes the point that one will not get good results driving a car if that car is designed poorly, with hidden and...
Source: Health Care Renewal - Category: Health Management Tags: dean sittig healthcare it design defects healthcare IT risk ross koppel Source Type: blogs