“Human contact is one of the greatest things”

(Katherine C. Cohen/Boston Children’s Hospital) Yvonne Burrowes Lead Cashier, Food Services I’ve been working here for 14 years, since I came to the United States from Barbados. My mother also worked in Food Services here for 21 years until she retired. I like things to be orderly. I try to set a good example and make sure that whoever passes through this line gets a feeling of professionalism and friendliness. It can be overwhelming for parents here. Sometimes they may need comfort or someone to talk to. I’ll make a joke or say a word of comfort or give a hug. That’s a good feeling. Human contact is one of the greatest things. But if someone is having a bad day, I let them have their day. You have to know when to back off. I like to be in the background. I play a minute role, but we all make it come together.   Caring for patients is a true team effort. Care Team highlights the dedication of the people throughout Boston Children’s who do their part to comfort and support patient families each and every day. The post “Human contact is one of the greatest things” appeared first on Thriving Blog.
Source: Thrive, Children's Hospital Boston - Category: Pediatrics Authors: Tags: All posts Care Team Source Type: news