Outsourcing Clinical Notes to an Expert-Machine Collaboration Using Ambient Clinical Voice

OnPoint Healthcare Partners is the latest ambient clinical voice technology we’ve found that combines expert human authors with AI to take one of the annoying burdens off doctors: writing clinical notes. According to President and CEO Jim Boswell, information is captured from the doctor/patient interaction, uploaded securely to their cloud services, and processed by a team from around the world to generate notes in a time ranging from less than an hour to next-morning delivery. Quick turn-around, according to Boswell, is particularly important for in-patient settings, but this isn’t as true in most ambulatory practices. ChatGPT is built in to their IRIS Virtual Clinical Assistant and it along with their own technology does 70% of the work of writing the note. To drive accuracy to a high level, OnPoint employs a QA team of physicians, and employs physicians in note crafting as well. In addition to notes, OnPoint can code visits while creating the notes. The organization is deeply thrust into collecting data. For instance, they check every change a doctor makes to the note they deliver, in order to improve results next time. They track the quality of each of the approximately 600,000 notes they write each year. The service is also very flexible, covering almost all specialties, a range of settings (in-patient, out-patient, home health, acute rehab), and Spanish conversations as well as English. No requirements are pushed on the doctor to conduct a session a particul...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: AI/Machine Learning Ambulatory C-Suite Leadership Clinical EMR-EHR Health IT Company Healthcare IT Hospital - Health System Ambience Healthcare Ambient Clinical Intelligence Ambient Clinical Voice Healthcare IT Video Interviews Hea Source Type: blogs