What ’ s the Impact of Connectivity on Patients and Providers?

Many of us take high quality internet connectivity for granted since our home networks and cell phones have gotten so good.  However, you know how much it impacts you personally if you have ever had a time where your internet connection is not working properly.  Even small hiccups are frustrating.  The same is true in healthcare organizations.  We take good connectivity for granted until it slows down or stops working.  Unfortunately, this is becoming a common problem that is impacting providers and patients as we add more devices to the network and our connectivity infrastructure starts to age. I recently sat down with Heather Hudnall, BSN, RN, Director of Connected Industry, Healthcare at NTT, and Heather Haugen, PhD, VP of Healthcare Practice, Digital Advisory, and Innovation at NTT, to learn what they are hearing from customers when it comes to the impact of connectivity on nurses, doctors, and patients. Being a nurse herself, Hudnall shares some first hand perspectives of what it is like for a nurse to have to deal with a device that will not connect properly.  Considering the burnout on display in healthcare today, a device that will not connect just adds to that burnout.  Plus, Hudnall aptly points out that nurses are generally too busy to go and put in another ticket when a connectivity issue happens.  Instead, they put the device to the side and keep on working without the proper equipment.  IT often never gets word of the problem. Haugen also shared how he...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: C-Suite Leadership Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops 5G Healthcare 5G Healthcare Connectivity Healthcare IT Video Interviews Healthcare Scene Featured Heather Haugen Heather Hudnal Source Type: blogs