Between empathy and anger: healthcare workers' perspectives on patient disengagement from antiretroviral treatment in Khayelitsha, South Africa - a qualitative study

CONCLUSION: Lifelong engagement with HIV care is influenced by many factors including disclosure, family support, and HCW interactions. Findings from this study show that HCWs had contradictory feelings towards disengaged patients, experiencing both empathy and anger. Understanding this could contribute to the development of more nuanced interventions to support staff and encourage true person-centred care, to improve patient outcomes.PMID:36698083 | DOI:10.1186/s12875-022-01957-8

Source: Primary Care - January 25, 2023 Category: Primary Care Authors: Tsephiso Nhemachena Carmen Sp äth Kirsten D Arendse Keitumetse Lebelo Nompumelelo Zokufa Tali Cassidy Katherine Whitehouse Claire M Keene Alison Swartz Source Type: research