Southwest CEO maps out a recovery after holiday meltdown: ' We have work to do '

Southwest CEO Bob Jordan's message, after a holiday meltdown derailed the travel plans of millions, is clear: "I can't say it enough. We messed up." His focus now is ensuring a similar crisis never happens again. The airline has hired consulting firm Oliver Wyman to review its processes, interview…#southwest #bobjordan #oliverwyman #generalelectric #transportation #petebuttigieg #jordan #gedigital #jetblue #davidneeleman
Source: Reuters: Health - Category: Consumer Health News Source Type: news