Another day, another EHR outage: MEDSTAR EHR goes dark for days

At my March 2, 2015 post "Rideout Hospital, California: CEO Pinocchio on quality of patient care during hospital computer crash" (http://hcrenewal.blogspot.com/2015/03/rideout-hospital-california-ceo.html) I highlighted a stunning example of when the light shone through the corporate B.S. about health IT outages, thanks to a letter to the editor by a family member of an affected patient:Letter: Re: Rideout Hospital computer problemshttp://www.appeal-democrat.com/opinion/letter-re-rideout-computer-problems/article_4a408cc0-be47-11e4-9b7b-93c22da930d4.html Friday, February 27, 2015 I am writing in regard to comments made by the CEO of Rideout Hospital regarding its recent computer crash. He said quality of care for patients had not been compromised during this incident. He is lying.My spouse went to Rideout almost two weeks ago and had a Lexiscan of her heart when the computer system went down. The hospital doctor released her and assured her that if anything were wrong, the radiology department would spot it and she would inform us.Here it is two weeks later and now they are saying because of the computer problem the entire test didn't get to her cardiologist until today. They think she may have had a minor heart attack and needs further cardiac intervention. Is this the new "open and improved" truths we are getting from this hospital? Rideout CEO Robert Chason misinformed us all. I am sure my spouse, who has fallen through the cracks during ...
Source: Health Care Renewal - Category: Health Management Tags: healthcare IT crash healthcare IT outage MedStar Health Patient care has not been compromised Politico Source Type: blogs