Bonus Features – October 23, 2022 – Pennsylvania providers dominate CHIME Most Wired list, 61% of patients research providers online, and more

This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job. News CHIME has released this year’s lists of Digital Health Most Wired organizations. Seven of the 18 Level 10 acute care providers are based in Pennsylvania – UPMC, Geisinger Health System, affiliates of Jefferson Health, and the Lehigh Valley Health Network. The same is true for ambulatory care, where providers in Pennsylvania represent seven of the 17 organizations in Level 10. Meanwhile, all Mayo Clinic sites for acute and ambulatory care have achieved Level 10 status. The sixth annual Patient Access Journey Report from Kyruus found strong interest in online research and comparison shopping among today’s patients. Among the patients surveyed, 93% are interested in digital self-service options for pre-appointment tasks, 61% research new providers online (with 80% of those patients consulting multiple information sources), and 40% prefer to book appointments online instead of calling. In addition, 87% of patients consider care costs when choosing a new provider, and half compare costs among providers before making a decision. Research from conversational intelli...
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