Navigating the patient experience: Burdens and barriers standing between patients and their care

Health care affordability is not the only hurdle facing patients, according to PhRMA ’s third Patient Experience Survey (PES). Thelatest PES report exposes another crucial problem: the frustration and confusion people have around how to use their coverage. Administrative hurdles and other barriers imposed by health insurers and pharmacy benefit managers (PBMs), such as time-consuming paperwork or prior authorization, are a challenge for many insured Americans, including more vulnerable communities.
Source: The Catalyst - Category: Pharmaceuticals Authors: Tags: Patients Health Insurance Burden on Patients Out-of-Pocket Costs Pharmacy Benefit Managers Polling Source Type: news